Campervan Insurance

PAYING TOLL ROAD FEES

How to avoid being charged $70 administration fee by paying your tolls!

This is a simple step by step guide to pay your tolls online or by phone when travelling in Queensland, New South Wales and Victoria. You must do this within 48 hours of travelling (the sooner, the better) on the toll road, to avoid any fines or administration fees! Please keep your receipt or receipt number for this payment as we may need it for proof of payment.

Queensland

• www.govia.com.au
• Click on ‘pay casual toll’
• Enter the dates and times which you travelled on the toll road.
• Enter vehicle registration & state its registered in. (This information is found on the sticker located on the bottom left hand corner of your windscreen or on the registration number plates which is located on the vehicle)
• Enter your card details for payment.
• Do this for each time you travel on a toll road in Queensland.

Alternatively call up the phone number for the toll road you have crossed over and pay for it over the phone. To do this you will need the name of the toll road you crossed over along with the date and time, you will also need to know the vehicle registration (number plate number) the make of the vehicle (Toyota) The model of the vehicle (Hiace or Hilux) the colour (white) and have your credit card details ready. We recommend you do this immediately or within 48 hours.

City Toll way name Phone Number Time to pay Brisbane Gateway Motorway 1300 559 940 48 Hours Brisbane Clem 7 /Jones Tunnel 13 13 57 48 Hours Brisbane Logan Motorway 1300 559 940 48 Hours Brisbane Go between bridge 30464046 48 Hours

New South Wales

The easiest option if you will be driving around Sydney is to set up a pass which will automatically deduct any travels on toll roads whilst on your trip. Here is how to set one up.

• http://www.rta.nsw.gov.au/myrta/e-toll/
• Click on ‘Get a casual pass’
• Accept the terms and conditions after reading them.
• Register for an E-Toll pass
• Fill out how long you will require the pass for (amount of time you will spend in NSW)
• Enter vehicle registration & state its registered in. (This information is found on the sticker located on the bottom left hand corner of your windscreen or on the registration number plates which is located on the vehicle)
• The description is ‘CAR’.
• Fill in your details under ‘Customer Details’
• Enter your card details for payment.
• Select ‘Email’ as your option of tax invoice as we may require proof of payment later on.

Alternatively call up the phone number for the toll road you have crossed over and pay for it over the phone. To do this you will need the name of the toll road you crossed over along with the date and time, you will also need to know the vehicle registration (number plate number) the make of the vehicle (Toyota) The model of the vehicle (Hiace or Hilux) the colour (white) and have your credit card details ready. We recommend you do this immediately or within 48 hours.

City Toll Way Name Phone Number Time to pay Sydney M2 – Hills Motorway 13 76 26 48 Hours Sydney M4 – West 1300 880 099 48 Hours Sydney M5 – South West 1300 658 652 48 Hours Sydney M5 - East Freeway 1300 658 652 48 Hours Sydney M7 - Westlink 13 86 55 48 Hours Sydney Cross City Tunnel 02 9033 3999 48 Hours Sydney Harbour Bridge 13 18 65 48 Hours Sydney Harbour Tunnel 12 18 65 48 Hours Sydney Lane Cove Tunnel/ Falcon Street Gateway 13 31 11 or 13 76 26 48 Hours Sydney M1-Eastern Distributor 02 8356 2200 48 Hours

Victoria

If you are travelling in Victoria there are TWO tolling companies – EastLink and CityLink. You can buy a ‘Melbourne Pass’ which allows you to travel on both of these without worrying about payment to separate companies. Here is how you can set up a pass.

• https://www.roamexpress.com.au/Secure/melbournepass/visitorepassdefault.asp?from=1
• Click the read and agree to the Terms and Conditions after reading them.
• Enter in your contact details.
• Enter vehicle registration & state its registered in. (This information is found on the sticker located on the bottom left hand corner of your windscreen or on the registration number plates which is located on the vehicle)
• Click the box which states “Is this a rental vehicle?”
• The make is ‘Toyota’ ‘Hiace’ ‘Car’.
• Enter in the dates you will be travelling in Victoria.
• Click next and enter in your card details for payment.

Alternatively call up the phone number for the toll road you have crossed over and pay for it over the phone. To do this you will need the name of the toll road you crossed over along with the date and time, you will also need to know the vehicle registration (number plate number) the make of the vehicle (Toyota) The model of the vehicle (Hiace or Hilux) the colour (white) and have your credit card details ready. We recommend you do this immediately or within 48 hours.

City Toll Way Name Phone Number Time to Pay Melbourne Eastlink 13 54 65 48 Hours Melbourne CityLink Melbourne 13 26 29 48 Hours

***We must bring to your attention***

As stated very clearly in our Terms and Conditions-

49. TOLL ROADS: The Hirer is responsible for payment of all toll infringements that are incurred during the rental period. Any unpaid toll fee’s that are sent to Camperman Australia will incur a $70.00AUD administration charge per infringement. The hirer will also be required to pay the cost of the infringement. This will not be paid by Camperman Australia.

As stated very clearly on the Rental Contract –

5. The hirer accepts total liability for all parking, toll and traffic violations during the period of the rental agreement and hereby authorises Camperman Australia to debit his credit card for the administration charge of $70.00 per fine. This is a delay process of charges.