Camperman: Campervan Hire Australia

Campervan Insurance




An Insurance excess credit card swipe of AU$500.00 will be taken at the point of Pick-up. This payment will be processed and held as bond. If the Vehicle is returned with any damage, or has been involved in an accident, whether the fault of The HIRER or not, the bond will be retained by Camperman Australia until the full cost of the damage is determined, or the claim has been settled by the Third Party's Insurance Company. The Bond or Cash Deposit will then be returned to The Hirer in full if it is determined that there is no liability to the third party under Australian Motor Vehicle Laws and/or with Australian litigation. Please note that Third Party claims can take months to resolve. CAMPERMAN cannot force the destiny of these claims, it is up to our Insurance Company and the Third Party, be they insured or not. Bond/Deposit Return (Single Vehicle Accident). Single Vehicle accidents are defined as any damage that is done to the Vehicle when no other Vehicle is involved, or when the accident is with another Vehicle, but The Hirer cannot provide Camperman Australia with the driver's license, name or the registration number of the other Vehicle. Examples of single Vehicle accidents include such things as running into trees, guideposts or animals, whether intentionally or not, whilst travelling forward or reversing. Collision with animals are considered to be a single Vehicle accident, as too is overturning the Vehicle, or any other damage done to the Vehicle for any reason when no other Vehicle is directly involved. A single vehicle accident caries an additional fee of $250.00 to be charged against the renters credit card as well as the charge of the bond.


Payment of the Damage Protection Excess is a signed, authorised credit card voucher for the appropriate excess/bond & must be lodged for the duration of the Rental period. If the Vehicle is returned undamaged and in accordance with the contract conditions, the voucher will be returned to The HIRER or destroyed and therefore not processed.


In the event of an accident, personal injury is covered through Registration 3rd Party Insurance. All Vehicles are fully insured for own their damage and 3rd Party Property Damage, but The HIRER is responsible for the Insurance Excess.


Most accidents occur for the following reasons:
  • Driving too fast.
  • Driving on the wrong side of the road.
  • Turning across oncoming traffic.
  • Driving while sleepy and tired.
  • Collisions with animals.
  • Whilst reversing the Vehicle.
  • Driving while intoxicated.
  • Driving at night.
  • Looking for Kangaroos at night (or at Dawn or Dusk) when Kangaroos come to the side of the road to eat the sweeter grasses.
All of the above-mentioned accidents are avoidable.

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Contact Us


Campervan Hire Depots

Airlie Beach

Heart of Reef Shuttles, 48-50 Carlo Drive, Cannonvale, Queensland 4802 Phone: 1800 216 223


20 Noble Avenue, North Gate, Queensland 4013
Phone: 1800 216 223


440 Sheridan Street, Cairns,
Queensland 4870 Phone: 1800 216 223


273 Elizabeth Street, Coburg,
Victoria 3058 Phone: 1800 216 223


23-25 Erskine Rd, Caringbah,
Sydney, NSW 2229 Phone: 1800 216 223


Do you have any questions or need additional information?

Toll Free Numbers
Australia (Free): 1800 216 223
Europe (Free): 0800 888 222 88 (land line only)
Int: +61 7 4081 3100
Main Office in Cairns
Mon - Fri: 8:00 a.m. - 5:00 p.m.
Sat: 8:00 a.m. - 12:00 p.m. (Open for Pickups)
Cairns Local Time: